austintexas-gov/airport-quarterly-passenger-survey-dvu8-ztdx
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Updated 2 months ago
Indexed 2 hours ago

Airport Quarterly Passenger Survey

Results from Austin-Bergstrom International Airport's customer surveys. Surveys are tallied and reported quarterly to help ABIA improve general customer satisfaction as well as to target specific areas for improvement.

Columns

NameSocrata field nameColumn name in sgr mountData typeDescription
Ease of making connectionsease_of_making_connectionsease_of_making_connectionsNumber
Courtesy of airport staffcourtesy_of_airport_staffcourtesy_of_airport_staffNumber
Ease of finding your way through the airportease_of_finding_your_way_through_the_airportease_of_finding_your_way_through_the_airportNumber
Wait time at passport inspectionwait_time_at_passport_inspectionwait_time_at_passport_inspectionNumber
Restaurants (value for money)restaurants_value_for_moneyrestaurants_value_for_moneyNumber
Check-in wait timecheckiin_wait_timecheckiin_wait_timeNumber
Wait time of security inspectionwait_time_of_security_inspectionwait_time_of_security_inspectionNumber
Courtesy of security staffcourtesy_of_security_staffcourtesy_of_security_staffNumber
Courtesy of of check-in staffcourtesy_of_of_check_in_staffcourtesy_of_of_check_in_staffNumber
Departure timedeparture_timedeparture_timeText
QuarterquarterquarterText
Ground transportation to/from airportground_transportation_to_from_airportground_transportation_to_from_airportNumber
Cleanliness of washroomscleanliness_of_washroomscleanliness_of_washroomsNumber
Shopping facilities (value for money)shopping_facilities_value_for_moneyshopping_facilities_value_for_moneyNumber
Internet accessinternet_accessinternet_accessNumber
Feeling of safety and securityfeeling_of_safety_and_securityfeeling_of_safety_and_securityNumber
Courtesy of inspection staffcourtesy_of_inspection_staffcourtesy_of_inspection_staffNumber
Availability of banks/ATM/money changingavailability_of_banks_atm_money_changingavailability_of_banks_atm_money_changingNumber
Flight information screensflight_information_screensflight_information_screensNumber
Cleanliness of airport terminalcleanliness_of_airport_terminalcleanliness_of_airport_terminalNumber
Ambience of airportambience_of_airportambience_of_airportNumber
Availability of baggage cartsavailability_of_baggage_cartsavailability_of_baggage_cartsNumber
Availability of washroomsavailability_of_washroomsavailability_of_washroomsNumber
Shopping facilitiesshopping_facilitiesshopping_facilitiesNumber
RestaurantsrestaurantsrestaurantsNumber
Comfort of waiting/gate areascomfort_of_waiting_gate_areascomfort_of_waiting_gate_areasNumber
Business/executive loungesbusiness_executive_loungesbusiness_executive_loungesNumber
Parking facilities (value for money)parking_facilities_value_for_moneyparking_facilities_value_for_moneyNumber
Overall satisfactionoverall_satisfactionoverall_satisfactionNumber
Arrivals passport and visa inspectionarrivals_passport_and_visa_inspectionarrivals_passport_and_visa_inspectionNumber
Parking facilitiesparking_facilitiesparking_facilitiesNumber
Customs inspectioncustoms_inspectioncustoms_inspectionNumber
Speed of baggage deliveryspeed_of_baggage_deliveryspeed_of_baggage_deliveryNumber
Efficiency of check-in staffefficiency_of_check_in_staffefficiency_of_check_in_staffNumber
Thoroughness of security inspectionthoroughness_of_security_inspectionthoroughness_of_security_inspectionNumber
Date recordeddate_recordeddate_recordedCalendar date
Walking distance inside terminalwalking_distance_inside_terminalwalking_distance_inside_terminalNumber
 
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  • airport_quarterly_passenger_survey
     
Upstream Metadata