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Updated 2 months ago
‧ Indexed 2 hours ago
Airport Quarterly Passenger Survey
Results from Austin-Bergstrom International Airport's customer surveys. Surveys are tallied and reported quarterly to help ABIA improve general customer satisfaction as well as to target specific areas for improvement.
Columns
| Name | Socrata field name | Column name in sgr mount | Data type | Description |
|---|---|---|---|---|
| Ease of making connections | ease_of_making_connections | ease_of_making_connections | Number | |
| Courtesy of airport staff | courtesy_of_airport_staff | courtesy_of_airport_staff | Number | |
| Ease of finding your way through the airport | ease_of_finding_your_way_through_the_airport | ease_of_finding_your_way_through_the_airport | Number | |
| Wait time at passport inspection | wait_time_at_passport_inspection | wait_time_at_passport_inspection | Number | |
| Restaurants (value for money) | restaurants_value_for_money | restaurants_value_for_money | Number | |
| Check-in wait time | checkiin_wait_time | checkiin_wait_time | Number | |
| Wait time of security inspection | wait_time_of_security_inspection | wait_time_of_security_inspection | Number | |
| Courtesy of security staff | courtesy_of_security_staff | courtesy_of_security_staff | Number | |
| Courtesy of of check-in staff | courtesy_of_of_check_in_staff | courtesy_of_of_check_in_staff | Number | |
| Departure time | departure_time | departure_time | Text | |
| Quarter | quarter | quarter | Text | |
| Ground transportation to/from airport | ground_transportation_to_from_airport | ground_transportation_to_from_airport | Number | |
| Cleanliness of washrooms | cleanliness_of_washrooms | cleanliness_of_washrooms | Number | |
| Shopping facilities (value for money) | shopping_facilities_value_for_money | shopping_facilities_value_for_money | Number | |
| Internet access | internet_access | internet_access | Number | |
| Feeling of safety and security | feeling_of_safety_and_security | feeling_of_safety_and_security | Number | |
| Courtesy of inspection staff | courtesy_of_inspection_staff | courtesy_of_inspection_staff | Number | |
| Availability of banks/ATM/money changing | availability_of_banks_atm_money_changing | availability_of_banks_atm_money_changing | Number | |
| Flight information screens | flight_information_screens | flight_information_screens | Number | |
| Cleanliness of airport terminal | cleanliness_of_airport_terminal | cleanliness_of_airport_terminal | Number | |
| Ambience of airport | ambience_of_airport | ambience_of_airport | Number | |
| Availability of baggage carts | availability_of_baggage_carts | availability_of_baggage_carts | Number | |
| Availability of washrooms | availability_of_washrooms | availability_of_washrooms | Number | |
| Shopping facilities | shopping_facilities | shopping_facilities | Number | |
| Restaurants | restaurants | restaurants | Number | |
| Comfort of waiting/gate areas | comfort_of_waiting_gate_areas | comfort_of_waiting_gate_areas | Number | |
| Business/executive lounges | business_executive_lounges | business_executive_lounges | Number | |
| Parking facilities (value for money) | parking_facilities_value_for_money | parking_facilities_value_for_money | Number | |
| Overall satisfaction | overall_satisfaction | overall_satisfaction | Number | |
| Arrivals passport and visa inspection | arrivals_passport_and_visa_inspection | arrivals_passport_and_visa_inspection | Number | |
| Parking facilities | parking_facilities | parking_facilities | Number | |
| Customs inspection | customs_inspection | customs_inspection | Number | |
| Speed of baggage delivery | speed_of_baggage_delivery | speed_of_baggage_delivery | Number | |
| Efficiency of check-in staff | efficiency_of_check_in_staff | efficiency_of_check_in_staff | Number | |
| Thoroughness of security inspection | thoroughness_of_security_inspection | thoroughness_of_security_inspection | Number | |
| Date recorded | date_recorded | date_recorded | Calendar date | |
| Walking distance inside terminal | walking_distance_inside_terminal | walking_distance_inside_terminal | Number |
Upstream Metadata