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Updated over 1 year ago
Indexed 1 hour ago

Utility Contact Center Call Distribution For FY 2017

The City of Austin Utility Contact Center is managed by Austin Energy. This is the place customers call to start, stop, or transfer utility services. The center receives about 6,000 calls per day on average and Online Customer Care handles about 12,000 requests per month.

Querying over HTTP

Splitgraph serves as an HTTP API that lets you run SQL queries directly on this data to power Web applications. For example:

curl \
    -H "Content-Type: application/json" \
{"sql": "
    SELECT *
    FROM \"austintexas-gov/utility-contact-center-call-distribution-for-fy-8uvp-rwpt\".\"utility_contact_center_call_distribution_for_fy\"
    LIMIT 100 

See the Splitgraph documentation for more information.

  • utility_contact_center_call_distribution_for_fy
Upstream Metadata