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Updated over 2 years ago
‧ Indexed 5 hours ago
EPS Emergency/Non-Emergency Calls
This dataset shows the average speed of answer (ASA) for EPS emergency and non-emergency calls, as well as the associated call volume of non-emergency calls answered by a call evaluator.
The ASA for EPS Non-emergency calls is started once a caller has gone through the Interactive Voice Response (IVR) system, and finishes once a call evaluator answers the call.
The EPS’s Non-Emergency Line can be reached at 780-423-4567 or #377 from an Edmonton mobile. More information on this topic, including what kind of crimes should be reported to the EPS Non-Emergency Line can be found at:
http://www.edmontonpolice.ca/ContactEPS/EPSComplaintLine.aspx
Columns
| Name | Socrata field name | Column name in sgr mount | Data type | Description |
|---|---|---|---|---|
| Period | year_quarter | year_quarter | Text | |
| Date | date | date | Calendar date | |
| Non-Emergency ASA | eps_non_emergency_asa | eps_non_emergency_asa | Number | |
| Non Emergency Calls Answered by ECO | eps_non_emergency_calls_eco_answered | eps_non_emergency_calls_eco_answered | Number | |
| Year | year | year | Number |
Upstream Metadata