dashboard-edmonton-ca/eps-emergencynonemergency-calls-hrsq-3tcq
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Updated over 2 years ago
Indexed 5 hours ago

EPS Emergency/Non-Emergency Calls

This dataset shows the average speed of answer (ASA) for EPS emergency and non-emergency calls, as well as the associated call volume of non-emergency calls answered by a call evaluator.

The ASA for EPS Non-emergency calls is started once a caller has gone through the Interactive Voice Response (IVR) system, and finishes once a call evaluator answers the call.

The EPS’s Non-Emergency Line can be reached at 780-423-4567 or #377 from an Edmonton mobile. More information on this topic, including what kind of crimes should be reported to the EPS Non-Emergency Line can be found at:

http://www.edmontonpolice.ca/ContactEPS/EPSComplaintLine.aspx

Columns

NameSocrata field nameColumn name in sgr mountData typeDescription
Periodyear_quarteryear_quarterText
DatedatedateCalendar date
Non-Emergency ASAeps_non_emergency_asaeps_non_emergency_asaNumber
Non Emergency Calls Answered by ECOeps_non_emergency_calls_eco_answeredeps_non_emergency_calls_eco_answeredNumber
YearyearyearNumber
Upstream Metadata