sfgov/2014-sfo-customer-survey-xr4w-bx78

  • airport
  • customer
  • sfo
  • survey

2014 SFO Customer Survey

2014 SFO Customer Survey

SFO conducts a yearly comprehensive survey of our guests to gauge satisfaction with our facilities, services, and amenities. SFO compares results to previous surveys to look for areas of improvement and discover elements of the guest experience that are not satisfactory.

Columns

NameSocrata field nameColumn name in sgr mountData typeDescription
WEIGHTweightweightNumber
Q22OAKq22oakq22oakNumber
Q22SJCq22sjcq22sjcNumber
Q21FLYq21flyq21flyNumber
Q20INCOMEq20incomeq20incomeNumber
Q19GENDERq19genderq19genderNumber
Q18AGEq18ageq18ageNumber
Q17COUNTRYq17countryq17countryText
Q17ZIPq17zipq17zipNumber
Q16LIVEq16liveq16liveNumber
Q15PROBCOM3q15probcom3q15probcom3Number
Q15PROBCOM2q15probcom2q15probcom2Number
Q15PROBCOM1q15probcom1q15probcom1Number
Q15PROBLEMq15problemq15problemNumber
Q14PASSTHRUq14passthruq14passthruNumber
Q14FINDq14findq14findNumber
Q13GETRATEq13getrateq13getrateNumber
Q13COUNTYq13countyq13countyNumber
Q12PRECOM2q12precom2q12precom2Number
Q12PRECOM1q12precom1q12precom1Number
Q12PRECHECKRATEq12precheckrateq12precheckrateNumber
Q11TSAPREq11tsapreq11tsapreNumber
Q10SAFECq10safecq10safecText
Q10SAFEBq10safebq10safebNumber
Q10SAFEAq10safeaq10safeaNumber
Q10SAFEq10safeq10safeNumber
Q9COM3q9com3q9com3Text
Q9COM2q9com2q9com2Number
Q9COM1q9com1q9com1Number
Q9FOODq9foodq9foodNumber
Q9RENTALq9rentalq9rentalNumber
Q9AIRTRAINq9airtrainq9airtrainNumber
Q9BOARDINGq9boardingq9boardingNumber
Q8IMPROVE3q8improve3q8improve3Number
Q8IMPROVE2q8improve2q8improve2Number
Q8IMPROVE1q8improve1q8improve1Number
Q7ALLq7allq7allNumber
Q7RENTALq7rentalq7rentalNumber
Q7LTPARKINGq7ltparkingq7ltparkingNumber
Q7PARKq7parkq7parkNumber
Q7ROADSq7roadsq7roadsNumber
Q7WIFIq7wifiq7wifiNumber
Q7INFOUPq7infoupq7infoupNumber
Q7INFODOWNq7infodownq7infodownNumber
Q7SCREENSq7screensq7screensNumber
Q7WALKWAYSq7walkwaysq7walkwaysNumber
Q7SIGNq7signq7signNumber
Q7STOREq7storeq7storeNumber
Q7FOODq7foodq7foodNumber
Q6LONGUSEq6longuseq6longuseNumber
Q5TIMESFLOWNq5timesflownq5timesflownNumber
Q4WIFIq4wifiq4wifiNumber
Q4FOODq4foodq4foodNumber
Q4STOREq4storeq4storeNumber
Q4BAGSq4bagsq4bagsNumber
Q3PARKq3parkq3parkNumber
Q3GETTO6q3getto6q3getto6Text
Q3GETTO5q3getto5q3getto5Text
Q3GETTO2q3getto2q3getto2Number
Q2PURP6q2purp6q2purp6Text
Q2PURP5q2purp5q2purp5Text
Q2PURP4q2purp4q2purp4Number
Q2PURP3q2purp3q2purp3Number
Q2PURP2q2purp2q2purp2Number
Q2PURP1q2purp1q2purp1Number
ARRTIMEarrtimearrtimeText
DEPTIMEdeptimedeptimeText
DESTMARKdestmarkdestmarkNumber
DESTGEOdestgeodestgeoNumber
DESTdestdestNumber
FLIGHTflightflightNumber
AIRLINEairlineairlineNumber
SAQsaqsaqNumber
METHODmethodmethodNumber
STRATAstratastrataNumber
AREAareaareaText
GATEgategateNumber
INTDATEintdateintdateNumber
RUNrunrunNumber
CCGIDccgidccgidNumber
RESPNUMrespnumrespnumNumber
HOMEhomehomeNumber
Location 1location_1location_1Text
Q3GETTO4q3getto4q3getto4Text
LANGlanglangNumber
Q12PRECOM3q12precom3q12precom3Number
Q17STq17stq17stText
Q7AIRTRAINq7airtrainq7airtrainNumber
Q9ALLq9allq9allNumber
Q9RESTROOMq9restroomq9restroomNumber
Q3GETTO3q3getto3q3getto3Number
PEAKpeakpeakNumber
Q7ARTq7artq7artNumber
Q3GETTO1q3getto1q3getto1Number

Upstream Metadata