sfgov/2016-sfo-customer-survey-t3vr-buhp

  • airport
  • customer
  • sfo
  • survey

2016 SFO Customer Survey

2016 SFO Customer Survey

SFO conducts a yearly comprehensive survey of our guests to gauge satisfaction with our facilities, services, and amenities. SFO compares results to previous surveys to look for areas of improvement and discover elements of the guest experience that are not satisfactory.

The 2017 survey and Data Dictionary will be published late Summer, 2017.

Columns

NameSocrata field nameColumn name in sgr mountData typeDescription
Q7PARKq7parkq7parkNumber
RUNIDrunidrunidNumber
INTDATEintdateintdateCalendar date
DAYdaydayNumber
GATEgategateNumber
PEAKpeakpeakNumber
AIRLINEairlineairlineText
DESTINATIONdestinationdestinationText
FLIGHTflightflightNumber
AIRLINE CODEairline_codeairline_codeNumber
DEST CODEdest_codedest_codeNumber
DESTMARKdestmarkdestmarkNumber
Q12PRECOM3q12precom3q12precom3Number
Q13 COUNTYq13_countyq13_countyNumber
DEPTIMEdeptimedeptimeText
Q13GETRATEq13getrateq13getrateNumber
Q2PURP1q2purp1q2purp1Number
Q14FINDq14findq14findNumber
Q3GETTO1q3getto1q3getto1Number
Q4BAGSq4bagsq4bagsNumber
Q5TIMESFLOWNq5timesflownq5timesflownNumber
Q7ROADSq7roadsq7roadsNumber
Q5FIRSTTIMEq5firsttimeq5firsttimeNumber
Q7INFOUPq7infoupq7infoupNumber
Q12PRECOM2q12precom2q12precom2Number
Q7ARTq7artq7artNumber
Q12PRECOM1q12precom1q12precom1Number
Q7FOODq7foodq7foodNumber
Q10SAFEq10safeq10safeNumber
Q7WALKWAYSq7walkwaysq7walkwaysNumber
Q2PURP3q2purp3q2purp3Number
Q15COM1q15com1q15com1Number
Q12PRECHECKRATEq12precheckrateq12precheckrateNumber
Q15PROBLEMq15problemq15problemNumber
Q7INFODOWNq7infodownq7infodownNumber
Q7WIFIq7wifiq7wifiNumber
Q4STOREq4storeq4storeNumber
Q7SIGNq7signq7signNumber
BAREAbareabareaText
Q17STATEq17stateq17stateText
LANGlanglangNumber
Q3GETTO2q3getto2q3getto2Number
Q15COM2q15com2q15com2Number
Q7LTPARKINGq7ltparkingq7ltparkingNumber
Q22FLYq22flyq22flyNumber
Q16LIVEq16liveq16liveNumber
Q9COM2q9com2q9com2Number
Q9COM3q9com3q9com3Number
Q9ALLq9allq9allNumber
Q3GETTO3q3getto3q3getto3Text
SAQsaqsaqNumber
Q9COMq9comq9comNumber
Q4WIFIq4wifiq4wifiNumber
Q18PETq18petq18petNumber
Q9RESTROOMq9restroomq9restroomNumber
DESTGEOdestgeodestgeoNumber
Q9FOODq9foodq9foodNumber
Q3PARKq3parkq3parkNumber
ARRTIMEarrtimearrtimeText
Q7SCREENSq7screensq7screensNumber
Q9RENTALq9rentalq9rentalNumber
Q14PASSTHRUq14passthruq14passthruNumber
Q9AIRTRAINq9airtrainq9airtrainNumber
Q9BOARDINGq9boardingq9boardingNumber
Q19AGEq19ageq19ageText
Q20GENDERq20genderq20genderText
Q23SJCq23sjcq23sjcNumber
WEIGHTweightweightNumber
HOMEhomehomeNumber
HOWLONGhowlonghowlongNumber
Q11TSAPREq11tsapreq11tsapreNumber
Q8COM4q8com4q8com4Number
Q17COUNTRYq17countryq17countryText
Q8COM3q8com3q8com3Number
Q8COM2q8com2q8com2Number
Q8COMq8comq8comNumber
Q7ALLq7allq7allNumber
Q7RENTALq7rentalq7rentalNumber
Q23OAKq23oakq23oakNumber
Q17CITYq17cityq17cityText
Q8COM5q8com5q8com5Number
Q10COM1q10com1q10com1Number
Q10COM2q10com2q10com2Number
Q21INCMEq21incmeq21incmeNumber
Q17ZIPq17zipq17zipText
Q6LONGUSEq6longuseq6longuseNumber
Q4FOODq4foodq4foodNumber
Q7STOREq7storeq7storeNumber
EGYPTAIRegyptairegyptairNumber
Q15COM3q15com3q15com3Number
METHODmethodmethodNumber
STRATAstratastrataNumber
*RESPNUMrespnumrespnumNumber
CCGIDccgidccgidNumber
Q7AIRTRAINq7airtrainq7airtrainNumber
Q2PURP2q2purp2q2purp2Number
Q10COM3q10com3q10com3Number

Upstream Metadata