cambridgema-gov/commonwealth-connect-service-requests-2z9k-mv9g

  • 311
  • glocal
  • pothole
  • public works
  • seeclickfix
  • + 3

Commonwealth Connect Service Requests

Commonwealth Connect Service Requests

Non-emergency service requests submitted through Cambridge's Commonwealth Connect application powered by SeeClickFix Open311.

Please note that the City of Cambridge uses Commonwealth Connect to track both public and internal work orders. Occasionally, a ticket will change from internal to public, or vice-versa. All tickets that originated as public requests are included in this dataset. However, technical constraints prevent us from displaying information for tickets that originated as internal work orders.

Prior to using Commonwealth Connect, the City utilized iReport. Three open datasets derive from historical iReport data:

-Pothole Repair Requests (https://data.cambridgema.gov/Public-Works/Pothole-Repair-Requests/h2y4-rf5c)

-Graffiti Cleanup Requests (https://data.cambridgema.gov/Public-Works/Graffiti-Clean-Up-Requests/hk2d-8z9b)

-Unshoveled/Icy Sidewalk Complaints (https://data.cambridgema.gov/Public-Works/Unshoveled-Icy-Sidewalk-Complaints/72bt-ct3c)

-Snow/Ice Sidewalk Ordinance Violations (https://data.cambridgema.gov/Public-Works/Snow-Ice-Sidewalk-Ordinance-Violations/q8b2-58ab)

Columns

NameSocrata field nameColumn name in sgr mountData typeDescription
issue_typeissue_typeissue_typeTextThe subject of each SeeClickFix ticket.
locationlocationlocationPointThe lat/lon coordinates for each ticket.
lnglnglngNumberthe longitude for each ticket.
ticket_created_date_timeticket_created_date_timeticket_created_date_timeCalendar dateThe date and time when each ticket was opened.
latlatlatNumberThe latitude for each ticket.
issue_descriptionissue_descriptionissue_descriptionTextUser submitted description of the issue associated with each ticket.
ticket_statusticket_statusticket_statusTextEach ticket's current status. Closed tickets have been resolved.
cambridge_cdd_zoning:@computed_region_swkg_bavi:@computed_region_swkg_baviNumber
Police Response Districts:@computed_region_v7jj_366k:@computed_region_v7jj_366kNumber
cambridge_zipcodes:@computed_region_rcj3_ccgu:@computed_region_rcj3_ccguNumber
cambridge_neighborhoods:@computed_region_rffn_qbt6:@computed_region_rffn_qbt6Number
Police Neighborhood Regions:@computed_region_guic_hr4a:@computed_region_guic_hr4aNumber
location (zip)location_ziplocation_zipText
location (address)location_addresslocation_addressText
location (city)location_citylocation_cityText
citycitycityText
imageimageimageTextAn image associated with the ticket. SeeClickFix users have the option of submitting a photo when submitting a ticket.
addressaddressaddressTextThe relevant address for each ticket.
ticket_last_updated_date_timeticket_last_updated_date_timeticket_last_updated_date_timeCalendar date
location (state)location_statelocation_stateText
ticket_idticket_idticket_idTextThe unique ID associated with each SeeClickFix ticket
ticket_closed_date_timeticket_closed_date_timeticket_closed_date_timeCalendar dateThe date and time when each closed ticket was resolved. Not applicable for open tickets.

Upstream Metadata