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  • 311_service_requests_for_fiscal_year_2016_2017
Updated 10 months ago
Indexed 3 hours ago

311 Service Requests for Fiscal Year 2016 - 2017 Garbage

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2016 to September 30, 2017.


NameSocrata field nameColumn name in sgr mountData typeDescription
Lat Long Location (zip)lat_long_location_ziplat_long_location_zipText
Lat Long Location (address)lat_long_location_addresslat_long_location_addressText
Lat Long Location (city)lat_long_location_citylat_long_location_cityText
Unique Keyprc_instance_idprc_instance_idNumberInternal Key
Lat Long Location (state)lat_long_location_statelat_long_location_stateText
Lat Long Locationlat_long_locationlat_long_locationPointDenotes a location point on a longitude line (perpendicular to the equator) and latitude line (parallel to the equator)
Outcomeprc_outcome_descprc_outcome_descTextDocuments the action taken on a service request
Closed Datestatus_datestatus_dateCalendar dateDate the service request was completed
Created Datecreated_datecreated_dateCalendar dateDate the service request was created
Statusstatus_descstatus_descTextDenotes whether a service request is currently being actively worked or has been resolved
Overall Service Request Due Dateover_due_onover_due_onCalendar dateThe service request and all activities should be completed by the listed date
Service Request Typeprc_type_descprc_type_descTextGarbage type of complaint submitted by customer or service offered by the City
AddressaddressaddressTextStreet Address
Service Request Numberservice_request_numberservice_request_numberTextUnique ID given to each documented request for a city service; the first two digits designate the last two digits of the calendar year the service request was created (e.g., 16 = 2016)
Dallas City Limits GIS Layer:@computed_region_2f7u_b5gs:@computed_region_2f7u_b5gsNumber
Council Districts--Test:@computed_region_sjyw_rtbm:@computed_region_sjyw_rtbmNumber
Prioritypriority_descpriority_descTextDenotes the precedence of how a service request will be handled
Departmentres_department_descres_department_descTextCity Departments and Offices
Update Dateupdated_dateupdated_dateCalendar dateDate the service request was last updated with new information or activity
ERT (Estimated Response Time)suspense_duration_dayssuspense_duration_daysNumberThe time allotted for the initial inspection and/or assessment. (There may be variance from department to department concerning calendar versus business days.)
Y Coordinatey_valuey_valueNumberDenotes a point where vertical (y axis) lines intersect on a map
Method Received Descriptionmethod_received_descmethod_received_descTextMode in which 311 receives the request for service
X Coordinatex_valuex_valueNumberDenotes a point where (x axis) horizontal lines intersect on a map
City Council Districtconfig_location_valueconfig_location_valueNumberGeographical borderlines for legislative representation throughout the city
Upstream Metadata