dallasopendata/311-service-requests-for-fiscal-year-2020-2021-3fzq-993c
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Updated 7 months ago
Indexed 3 hours ago

311 Service Requests for Fiscal Year 2020 - 2021 Bulk

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests related to bulk trash City code compliance violations for the fiscal year time period of October 1, 2020 to September 30, 2021.

Columns

NameSocrata field nameColumn name in sgr mountData typeDescription
UPDATED_DATEupdated_dateupdated_dateCalendar dateThe last date an update was made to the request
METHOD_RECEIVED_DESCmethod_received_descmethod_received_descTextDescribes the method the service request was received (I.E. Phone, Web, Mobile Device, etc.)
CITY_COUNCIL_DISTRICTcity_council_districtcity_council_districtNumberThe number of the City Council District where the service will take place
CREATED_DATEcreated_datecreated_dateCalendar dateThe date the service request was submitted
OUTCOMEoutcomeoutcomeTextA brief statement describing the outcome of the request for service
STATUSstatusstatusTextDescribes the status of the request for service (I.E. New, In Progress, Closed)
ADDRESSaddressaddressTextThe location where the service will take place
OVERALL_SERVICE_REQUEST_DUE_DATEoverall_service_request_dueoverall_service_request_dueCalendar dateThe date the request the department must have the service request completed by for the request to be on time. Requests completed after this date are considered late.
DEPARTMENTdepartmentdepartmentTextThe City Department responsible to responding to the request for service
CLOSED_DATEclosed_dateclosed_dateCalendar dateThe date the request was completed and closed
UNIQUE_KEYunique_keyunique_keyTextInternal Key
SERVICE_REQUEST_TYPEservice_request_typeservice_request_typeTextThe type of service being requested
LAT_LONG_VALUElat_long_valuelat_long_valueTextThe numeric value of the location's latitude and longitude coordinates
ERT(ESTIMATED_RESPONSE_TIME)ert_estimated_response_timeert_estimated_response_timeTextThe estimated amount of time it will take the City Department to begin their investigation/response to the request for service
PRIORITYprioritypriorityTextDescribes the priorty of the request (Standard, Urgent, Dispatch, etc.)
ERT_MEASURED_INert_measured_inert_measured_inTextDefines the increments of time the ERT is measured in (I.E. Hours, Calendar Days, Business Days, Etc.)
SERVICE_REQUEST_NUMBERservice_request_numberservice_request_numberTextTracking number associated with a service request beginning with the last two digits of the year the service request was created.
Upstream Metadata