Utility Contact Center Call Distribution For FY 2017
The City of Austin Utility Contact Center is managed by Austin Energy. This is the place customers call to start, stop, or transfer utility services. The center receives about 6,000 calls per day on average and Online Customer Care handles about 12,000 requests per month.
Querying over HTTP
Splitgraph serves as an HTTP API that lets you run SQL queries directly on
this data to power Web applications. For example:
curl https://data.splitgraph.com/sql/query/ddn \
-H "Content-Type: application/json" \
-d@-<<EOF
{"sql": "
SELECT *
FROM \"datahub-austintexas-gov/utility-contact-center-call-distribution-for-fy-8uvp-rwpt\".\"utility_contact_center_call_distribution_for_fy\"
LIMIT 100
"}
EOFSee the Splitgraph documentation
for more information.
