• 311
  • call center
  • good government

311 Generated Service Requests

311 Generated Service Requests

This dataset shows the types and number of service requests generated from phone calls to 311.


NameSocrata field nameColumn name in sgr mountData typeDescription
MONTH_ORDERmonth_ordermonth_orderNumberMonth order (1=January, 12=December)
COUNTcountcountNumberNumber of 311-generated service requests per department for each reporting month
DATEdatedateCalendar dateMonth-Year date (rounded to 1st of the month for each reporting month)
REQUEST_TYPErequest_typerequest_typeTextRequest type (acronyms correspond to department: SWM = Solid Waste Management, EMI = Environmental Maintenance, CE = Code Enforcement, etc.)
YEARyearyearNumberReporting year
DEPARTMENTdepartmentdepartmentTextCity department
MONTHmonthmonthTextReporting month

Upstream Metadata